SHIPPING
What are the shipping fee and delivery timeline?
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Standard Shipping
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Express Shipping
Quick note!
- Indicated shipping timeline is an approximate number of days an order takes to deliver from the ship date indicated at checkout, and does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc). Delivery may be delayed if a change of delivery option was submitted on the customer's end.
- The shipping fee is charged based on the subtotal before taxes, discounts, and non-refundable.
- Deliveries outside of Hong Kong, US, Australia may be subject to additional custom duties and service fees. Please note that Aurous Atelier does not have any control over them and cannot advise as to what the cost will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.
- All items are dispatched from Hong Kong.
Where do you ship to?
We ship to the following countries! Kindly note that we do not ship to PO Boxes, APO or FPO addresses at this time.
*We ship worldwide except for the countries that courier service do not covered. Please kindly check with our customer service if you do not see the country you live in listed below.
North America
- United States, Canada, Mexico
Oceania
- Australia, New Zealand
Europe
- Austria, Belgium, Denmark, Finland, France, Germany, Hungary, Luxembourg, the Netherlands, Norway, Poland, Portugal, Serbia, Spain, Sweden, Switzerland, Turkey
Great Britain
- United Kingdom
Asia
- Hong Kong, Mainland China, Macao, Taiwan, Japan, South Korea, Singapore, Malaysia, Philippines, Thailand, Indonesia, United Arab Emirates and Viet Nam